Financial Fitness Tips: What affects your credit score?

Solid Ground’s Financial Fitness Boot Camp and ConnectUp team up to create financial fitness tips like these to send out through our Resource Wire

Financial Fitness Boot Camp Coach, Judy Poston

Financial Fitness Boot Camp Coach, Judy Poston

Your credit score is important! Keeping it high will allow you to take out loans in the future. Financial Fitness Boot Camp explains why the following actions are SAFE or HARMFUL to your credit score.

Checking my credit report: SAFE!

Checking your own credit report will not hurt your credit rating because that is considered a “soft” inquiry. Plus, you are entitled to check your own credit report under federal law. (A “hard” inquiry in your credit file is a record of any application for credit that you made.)

Getting married to someone with bad credit: SAFE!

Your credit score or credit rating will not suffer simply because you get married to someone with bad credit. By maintaining separate credit accounts for things like credit cards and car loans, a spouse with good credit can keep his or her credit rating from being impacted by the other spouse with a poor credit history. But, if you take on joint financial obligations, such as a mortgage, and the bill doesn’t get paid for any reason (including divorce), then that will impact both parties’ credit scores.

Renting a car with a debit card: HARMFUL! 

Believe it or not, renting a car with a debit card can hurt your credit. Why? Doing so can trigger a “hard” inquiry. In the fine print of many auto rental agreements is a provision giving the car company the right to pull your credit report if you pay with a debit card. Who knew?!

Paying in full a high credit card balance: SAFE!

Paying off a high credit card balance will not hurt your credit score. On the contrary, it should boost your credit score. According to FICO, 30% of your FICO credit score is based on the amount of credit card debt you have outstanding. Lowering your credit card debt generally increases your credit score.

Opening a new store credit card to get a discount: HARMFUL!

Opening a new retail store credit card can lower your credit score, mainly because the application will generate a “hard” inquiry on your credit report. So the next time you’re out shopping and a nice lady behind the counter tries to sign you up for a store credit card so you get a discount on your purchase, just politely say, “No thanks.”

Disputing a credit card bill with the credit bureaus: SAFE!

Simply disputing a credit card bill should not have any impact on your credit score. However, you should be aware that when a dispute is under review, that credit account is effectively “removed” from consideration in the credit-scoring process.


We invite you all to call the Financial Fitness Boot Camp at either 206.694.6739 or 206.694.6776 and make an appointment to see one of Solid Ground’s financial counselors. They can pull your credit report for free, teach you how to develop a budget/spending plan, show you how to read your credit report, and explain what to do if you need to dispute an item on your report. They would be happy to assist you with whatever you want to focus on to help you reach your financial fitness goals! Don’t delay, call today!

Financial Empowerment: Together We Thrive

This blog post was written by Emily Kuo, a Duke Engage intern who has been working with multiple departments at Solid Ground this summer, but with a focus in Supportive Services. The post originally appeared on the Duke Engage Seattle blog
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Week four has come and gone. I can hardly believe that we’re past the halfway mark in our placements and our Seattle experiences. We’re in the thick of things now – our routines are set and projects are flooding in. What was once a vague suggestion of an action plan is now concrete and the deadlines very real. One of the main projects my community partners at Solid Ground was hoping for me to complete was a video that can be viewed by both the staff and the clients they serve to energize them about financial empowerment and how it could benefit everyone, staff and clients alike. For the past three weeks I had been collaborating with Vera Zhang, the Duke Engage intern placed in the Communications Department of Solid Ground, to conceptualize, film, and edit the project.

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Gerald Wright, the Hunger & Food Resources Director, on set

I had not met Vera until we were both in Seattle and discovered we were placed at Solid Ground. Our friendship developed into a trusting team dynamic as we learned that our placement supervisors wished for us to work on this rather large-scale project together.

Teamwork is a tricky thing. It’s an ever elusive concept and a frequent buzzword flying around large corporations, small firms, and pretty much every social sphere we’ve been in since we were children. So what is it? What does teamwork mean to you? Is it all in the bottom line and whether your group accomplishes the goal, or is it something that permeates through every step of the creative process?

To me, a great team doesn’t need to have fancy frills and titles. It doesn’t take multiple experts coming together to form a dream team. A great team can be as simple as two minds coming together, understanding the mutual end goals, adapting to whatever limits exist and balancing out the others’ strengths and weaknesses.

It was a great pleasure working with Vera because we both wanted to do whatever it took to create a professional, high-quality output. Though there were some setbacks and limitations to the equipment and short timeframe, we both tried to think innovatively about how to overcome these trials and fed off of each other’s energy and enthusiasm. There were some rough moments during the process when we broke a light bulb and frame on the first day, but we were there to encourage each other despite the fact that we both wanted to cry in frustration. When we felt overwhelmed, we’d allow ourselves a pick-me-up at Molly Moon’s or our favorite sushi lunch. We allowed each other the time and space to recharge and reapply fully to the project.

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On the set shooting Kira Zylstra, Stabilization Services Director

Moreover, as we worked intimately over the course of these last few weeks, I found that our strengths and weaknesses really complemented each other. Vera’s attention to lighting and detail were crucial in the ultimate high-level production, whereas I wouldn’t have weighed the importance of such things. I was much more focused on the lines and whether they felt natural or scripted, and finding the energy in each individual actor. Her skill in PowerPoint proved integral when she created beautiful animated infographics that appeared much more high-end than mere PowerPoint wizardry. Meanwhile, I edited the footage and music and we synthesized the two to create the final rough-cut. Through it all, our supervisors Mike and Judy were endlessly helpful and gave so much guidance and support to us. When our video finally got its debut at the All-Staff Meeting on Wednesday, July 23rd, there was a gratifying sense of relief and pride. So many of our coworkers came together to help us and be a part of our video despite their busy schedules, and it was so wonderful for everyone to see the finished product.
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Our video being displayed at the All-Staff Meeting

Take a look!

Financial Empowerment yields compound interest

Remember “Home Ec” classes? At high schools across the country, students learned about household finances: how to save money for a rainy day, how a loan works, and what compound interest does.

Solid Ground’s Financial Fitness Boot Camp Coach, Judy Poston

Over time, we’ve seen financial management get more complicated and financial literacy training harder to come by. How you handle your money is a critical skill set for anyone. But for people living in poverty and facing or experiencing homelessness, it can be the key to transforming their future.

For years Solid Ground has supported clients in gaining these financial empowerment skills in a classroom setting or through one-on-one coaching. But these formats have limited our ability to reach a broad section of the community.

Now, thanks to a partnership with the Corporation for Enterprise Development (CFED), Solid Ground is part of a unique national Intensive Learning Cluster to develop ways to integrate financial empowerment throughout the breadth of our programs.

Solid Ground was selected as one of five agencies from across the country to participate in a six-month pilot project with CFED, which was launched with a four-day gathering in Washington D.C. this fall. Judy Poston, Solid Ground’s Financial Fitness Boot Camp Program Coordinator, went to the kick-off and gave this report:

The purpose of the Intensive Learning Cluster is to work with CFED staff – as well as the other four agencies – to come up with ideas to successfully integrate financial empowerment education in all Solid Ground programs. We hope to take a holistic approach to this process that will teach people how to build personal assets and become financially empowered.

One of the most inspiring parts of the conference was keynote speaker Cory Booker, Mayor of Newark, NJ. His keynote speech challenged and called us all to action to continue financial empowerment work so that all Americans can learn to be self-sufficient.

The five agencies are looking at how we can build on best practices to integrate financial empowerment education into all of our programs. That way everyone will have a chance to achieve the American dream. At Solid Ground, this means we’re looking into developing a common intake process, tracking long-term outcomes, and getting staff buy-in to the process.

There will be a lot of discussion on how to get our staff to willingly buy-in to this model when, perhaps, their own finances might not be in great shape, or they might feel overwhelmed at being asked to add one more duty to an already full workload.

Among our next steps:

1) CFED staff will come to Solid Ground in January, 2013 to work with our staff as we develop our financial empowerment plan.

2) We’ll hold a focus group composed of housing staff who have attended the Burst for Prosperity Financial Coaching Training to discuss how they see themselves implementing financial empowerment into their work with folks we serve.

3) We’ll share powerful, successful client stories, being cheerleaders as well as advocates for this implementation process.

I am thankful to work with folks who are so dedicated and compassionate. And I am confident in our joint success as we work together to deliver financial empowerment services to everyone we serve.

Participating in the Intensive Learning Cluster represents just one of the ways Solid Ground is working to infuse all of our services with best practices learned from across the agency’s 30 programs and services to increase the synergy of our work. That means the people who come to us for temporary housing, nutrition education, legal support or other services will get the full benefit of all of our programs. Now that’s what we call compound interest!

November 2012 Groundviews: “Thank you for all of your help along this journey”

Groundviews is Solid Ground’s quarterly newsletter for our friends and supporters. Below is our November 2012 lead story; visit our website to read the entire issue online.

November 2012 Groundviews cover image

November 2012 Groundviews cover

The impact of Solid Ground’s work is no more powerfully expressed than through the words of gratitude from the people who access our services. In the spirit of Thanksgiving, we have collected here a tiny sampling of thank you notes passed on to program staff by people who have come to Solid Ground for a wide variety of reasons, and who were moved to let us know how their lives have positively changed through their experiences here.

To Family Shelter staff:
     “I would like to start off by thanking you for always treating me with the utmost respect, for always returning my phone calls, for the advocacy you provided for me when my voice wasn’t that strong, for going above and beyond, for researching other resources and options when I felt like I had nothing left. I could only imagine if there were more individuals such as yourself how much greater it would be. You’ve helped me, so that I can be able to help my son in life. Thank you.”
~ Family Shelter mom

To Apple Corps ‘Eat Better, Feel Better’ nutritionists:
     “My favorite food we cooked was the Frittata because it was very tasty and has a lot of veggies. I learned a lot about different foods in the world like tofu and sushi. At first I was nervous to taste it but when I did it was good. Don’t be afraid to try anything from another culture! Thanks ‘Eat Better, Feel Better’!”
~ Seattle Public Schools 5th grader

To Washington Reading Corps (WRC) staff:
     “I just wanted to take this opportunity to thank you from the bottom of my heart. My year with WRC Solid Ground prepared me beautifully for what I would encounter later in my MIT program at Evergreen. We have been having beautiful discussions related to race and privilege and our role as teachers to be inclusive. I feel I would have not been prepared if I did not go through all the trainings and workshops you and the team leaders arranged for us. This is why I just wanted to thank you and Solid Ground for doing such a great job making people reflect on assumptions and biases related to race.”
 ~ Graduate student & former Washington Reading Corps Member

To JourneyHome staff:
     “I am grateful to you for comforting me and my family during the unexpected domestic violence incident and the overall follow up. It was one of my luckiest days that I came to know and work with you. Running away from the threatening and hostile Ethiopian political scenario, [our] family has experienced several ups and downs. But, human beings could be tested in various scales, and it would be rewarding and educational to pass through challenges and be able to stand on both legs safely. I remember a note below a picture of a very big woody-stemmed plant with branches saying that, ‘Like a tree, we each must find a place to grow and branch out.’ Yes, in our case, it reads as we need freedom to use our maximum potential to educate our offsprings. All is to say ‘Thank you’ for your exceptional multitude of help.”
~ JourneyHome family from Ethiopia

Thank you art for Lettuce Link staff by kids at Concord Elementary School

Thank you art for Lettuce Link staff by kids at Concord Elementary School

To Lettuce Link staff:
     “Thank you for helping me with my vegetables. Also giving me my own garden. Also help my mom save a few dollars. P.S. Thank you”
 ~ Concord Elementary School 3rd grader

To RSVP Knit-It-Alls volunteers:
     “Two years ago I was homeless and living in a garage during the winter season, and gifts of socks and hats kept me warm and able to go on. It was not only the material goods but the thought behind the gift which was important. I was given a gift of an especially warm blanket to keep me warm and it not only warmed me but warmed my soul.”
 ~ DESC (Downtown Emergency Service Center) shelter resident

To Housing Stabilization Services (HSS) staff:
     “Thank you for all of your help along this journey. If it wasn’t for you and the help that Solid Ground has given me, I wouldn’t be where I am at today. Hell, I may have still been on the streets somewhere and that isn’t a good place to be. But you were able to give me the tools to move forward. Now I also know that it was a hard road getting here, and I had to put in a lot of the work myself. But the support that you gave me along the way is what really got me moving forward.

     “When you look over the sound, there seems to be no way to the other side without taking some kind of boat. Well Solid Ground was able to give me the tools, and a lot of little stepping stones, to slowly move across the bay to get to where I will need to be in life. Thanks to all of you there, even the ones that don’t know me. For it is the ones in the background that really do the work to keep things moving so that you can do the job that is set before you every day.”
 ~ Housing Stabilization Services participant

To Community Voice Mail (CVM) staff:
     “Community Voice Mail has literally been a life saver. I’m presently an outpatient cancer person. And the phone to contact with my pharmacy and with my doctor, as well as my primary doctor that referred me, was absolutely necessary. Without your phone assistance, I couldn’t have done it I don’t think. And also, a safe place to live – I found this place. So anyway, thanks a lot. I sure appreciate it.”
 ~ Community Voice Mail participant

To Broadview Shelter staff:
     “I still believe that there is power in gentleness, that there is more to us than flesh and bone, that life will bring more happiness if lived for peace and not possessions. I still believe people of gentleness and faith can change the world – one unseen, unsung, unrewarded kindness at a time – and nothing in this world can make me stop. Thank you for proving me right.”
 ~ Broadview Shelter mom

Financial Fitness staff:
     “Thank you for getting the pay day loans off my back! I really am feeling blessed for finally reaching out for help. Thanks to your phone calls, the pressure is off and I have a manageable payment schedule.”
 ~ Financial Fitness Boot Camp participant

Housing Stability Program staff:
     “Solid Ground, thank you so very much for helping me and my two autistic twin sons remain in our home. Were it not for your generosity we would be in a very dire situation. I am so thankful to everyone at Solid Ground who works so diligently to keep this project going. It was such a HUGE relief when I received that grant. I had not slept in days from worry which was making me ill and since I have Multiple Sclerosis and I work, I need to get sleep to remain healthy and mentally alert. You are my earthbound Angels – Thank You!”
 ~ Housing Stability participant

Thank You! children's art

Tenant Tip: Financial Fitness Day!

On March 31, 2012 from 10am-2pm, the Seattle-King County Asset Building Collaborative and several community agencies – including Solid Ground – are partnering to provide a day of workshops related to finances, money management and other community resources such as job search, housing, personal budgeting and more. Financial Fitness Day will take place at the Rainier Community Center at 4600 38th Avenue S, Seattle, WA 98118.

The event will feature a series of free workshops as well as one-on-one help with filing income taxes, credit and mortgage counseling, financial advising, and information on receiving public benefits.

This is a great resource fair for renters interested in getting a free credit report, free counseling on debt management, and credit repair tips. It can help renters understand the information that is often listed on screening reports and know what to expect when completing rental housing applications.

It will also be a useful event for homeowners seeking mortgage counseling and resources as well as anyone looking for financial tips, business startup and consumer rights information, and much more. The flyer below provides a list of participating organizations and some of the services that will be offered.Financial Fitness Day, 3/31/12, 10am-2pm